Term and Conditions

Last Updated: [Current Date]

Welcome to Hallmark Shop! These Terms and Conditions govern your use of our website giftboxesus.com and your purchases of our thoughtfully crafted products. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Introduction

Hallmark Shop specializes in premium gift-giving essentials including Designed Stationery, Keepsake Ornaments, Gift Boxes, Wrapping Paper Sets, Greeting Cards, and other carefully curated items. Our approach to business mirrors our approach to product creation: thoughtful, detail-oriented, and focused on quality.

2. User Obligations and Responsibilities

As a valued customer of Hallmark Shop, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website and services only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Ensure any content you submit (such as personalization requests) does not infringe on third-party rights
• Review your order details carefully before completing your purchase
• Provide a secure environment for receiving deliveries of your orders

3. Products and Services Description

Hallmark Shop offers a carefully curated collection of gift-giving essentials:

• Product Range: Boxed Cards, Cards, Designed Stationery, Gift Bag Sets, Gift Bags, Gift Boxes, Gift Ornaments, Gift Wrap, Greeting Cards, Keepsake Ornaments, Note Cards, Note Cards & Stationery, Personalized Ornaments, Seals & Gift Tags, Tissue, Wrapping Paper, Wrapping Paper Sets
• Quality Assurance: Each product is crafted with attention to detail and quality materials
• Personalized Items: Custom products (such as Personalized Ornaments) are made specifically to your specifications
• Product Images: We strive to represent our products accurately, but slight variations may occur

4. Order and Payment Terms

Order Processing

• Orders are processed within 1-2 business days
• You will receive an order confirmation email once your order is placed
• We reserve the right to cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraudulent activity

Shipping

• Standard Shipping: $12.95 via DHL or FedEx, delivered 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivered 15-25 business days after shipment
• Shipping Limitations: We ship worldwide except to Asia and certain remote regions
• Delivery times may vary based on destination and customs processing
• Customers are responsible for providing accurate shipping addresses

Payment

• Accepted payment methods: Visa, MasterCard, JCB, PayPal
• Payment is processed at the time of order placement
• All prices are listed in U.S. Dollars (USD)
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country

5. Returns, Exchanges, and Refunds

We handle returns and exchanges with the same care we devote to creating our products.

Return and Exchange Timeframe

• Returns and exchanges are accepted within 15 days of your receipt date

Condition Requirements

• Items must be in original, unused condition
• Original packaging with all tags attached must be included
• Original receipt or order confirmation must accompany the return

Non-Returnable Items

• Personalized Ornaments (custom-made with specific names, dates, or messages)
• Opened Gift Ornaments removed from original packaging
• Used Tissue and Gift Wrap that has been cut or partially used
• Opened Seals & Gift Tags separated from their original sheets

Refund Information

• Refunds are processed within 3-5 business days after we receive your return
• Refunds are issued to your original payment method
• Original shipping fees are non-refundable
• Customers are responsible for return shipping costs

Exchange Process

• Follow the standard return process
• Indicate your preferred exchange item in the request form
• We’ll ship your new item once we receive your return
• Price differences will be charged or refunded as applicable

6. Intellectual Property

All content on the Hallmark Shop website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Hallmark Shop or our content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Limitation of Liability

Hallmark Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the site or products. Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the products giving rise to the claim.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

11. Contact Information

Thank you for choosing Hallmark Shop. We’re committed to ensuring your experience with us reflects the same quality and care we put into every product we create.